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Ricoh 500SE User Manual

Page 227

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Mail send setting errors

Other errors

Note ----------------------------------------------------------------------------------------------

If you cannot solve the problem using the solutions above, contact a Ricoh office or your
local authorized Ricoh dealer.

Error Message

Cause and Action

Refer to

NO UPLOAD SERVER NAME

SETTING

The [Server Name] is not set in the Detailed Setups [Mail

Config.] tab. Set the [Server Name] setting.

P.198

CANNOT DETECT IP ADDRESS Unable to acquire the IP address of the SMTP server. Set the

correct [Server Name] setting in the Detailed Setups [Mail

Config.] tab.

P.198

NO RESPONSE FROM SERVER The SMTP server does not respond. Check the advanced

settings on the [Mail Config.] tab.

P.198

CANNOT CONNECT TO

SERVER

An error is received from the server after connecting to the

server. Try resending the file.

-

SETTING ERROR EITHER IN

USER NAME OR PASSWORD

Incorrect [User Name] or [Password] setting. Set the correct

[User Name] and [Password] settings in the Detailed Setups

[Mail Config.] tab.

P.198

FILE SIZE IS TOO LARGE TO

SEND

The image was not sent because the image file size is too

large. Reduce the file size and try resending the image.

P.178

CANNOT SEND

Unable to send files for some reason. Wait a moment, and

then try reconnecting.

-

SERVER ERROR

An error is received from the server after connecting to the

server. Wait a moment, and then try reconnecting.

-

Error Message

Cause and Action

Refer to

CANNOT PRINT VIA

WIRELESS LAN.

You cannot use the wireless LAN function to send files to a

printer. To send files to a printer, use the Bluetooth

®

function.

P.157

NO FILE SELECTED FOR

DIRECT UPLOAD

The files to be sent are not selected in the thumbnail display.

Select the files and click the MENU/OK button.

P.212