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Troubleshooting – Ricoh RDC-i700 User Manual

Page 171

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Appendix

Troubleshooting

When setting of the USB driver can not be correctly recognized, please make
the following operations.

Restoring the Device Which Could not be Used anymore

A

Connect the camera to the PC using the USB cable and turn the
camera on.

B

Start the device manager.
[For Windows 98]

Select [Settings]

[Control Panel] from the [Start] button. Double click on the

[System] icon in the window that opens. Select the [Device Manager] tab from
the [System Properties] dialog box.

[For Windows 2000]

Select [Settings]

[Control Panel] from the [Start] button. Double click on the

[System] icon in the window that opens. Select the [System Properties] tab from
the [Hardware] dialog box.

C

Check whether the “!” mark is displayed meaning that the device
manager is disabled for [RICOH Camera Port] or [Universal Serial
Bus Controller] of [Ports (COM/LPT)] .

D

Specify the “!”-marked device and click [Delete].

The confirmation message will be displayed. Click [OK].

E

Turn off both the camera and PC.

F

Remove the USB cable frorm the PC.

G

Uninstall the USB driver.

Note

• To uninstall the USB driver, refer to page 14 “Installing the USB

Driver”.

H

Install the USB driver again.