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Nortel Networks SRG 50 NN43001-307 User Manual

Page 192

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192

Emergency Services configuration

Configuring ESA for the branch office

For ESA, the main office Call Server forwards the call to the branch office
for termination. Calls are redirected over a Virtual Trunk using the NRS. The
NRS routes the calls using a special number, referred to in this section
as the ESA Special Number.

ESA must be configured and tested on the main office Call Server and the
SRG to differentiate between emergency calls originating from IP Phones at
each location and calls originating on trunks, which refers to the forwarded
emergency call that the SRG receives from the main office for an IP Phone
in Normal Mode.

Use the following steps to configure ESA for emergency access at each
location:

At the main office:

Step

Action

1

Determine the dialing plan (for example, numbering plan) for ESA
calls.

2

Configure the main office emergency trunk (CAMA or PRI).

For EMEA, the following trunks are supported:

BRIE (Basic Rate Interface–ETSI based)

PRI (Primary Rate Interface per EURO ISDN)

QSIG on PRI

DPNSS

IP tandem trunks on ISDN

3

Configure the Virtual Trunk at the main office.

4

Configure ESN at the main office.

5

Configure ESA at the main office.

6

Configure the SRG zone on the main office.

Configure a zone for each branch office which is used in conjunction
with ESA parameters to route an emergency call to the SRG.

7

Test ESDN using a main office telephone.

8

Configure the SRG emergency trunk (CAMA or PRI).

9

Configure the Virtual Trunk at the MG 1000B.

10

Configure ESN at the branch office.

Nortel Communication Server 1000

Main Office Configuration Guide for SRG 50

NN43001-307

02.02

Standard

Release 5.0

3 December 2007

Copyright © 2005-2007, Nortel Networks

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