Nortel Networks 5100 User Manual
Page 7
Getting help through a Nortel distributor or reseller
7
Getting help over the phone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone
number for your region:
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
Getting help through a Nortel distributor or reseller
If you purchase a service contract for your Nortel product from a distributor
or authorized reseller, you can contact the technical support staff for that
distributor or reseller.
Enterprise: Common
Solution Integration Guide for Communication Server 1000/Multimedia Communication Server 5100
NN49000-301
01.01
Standard
Release 4.5
27 October 2006
Copyright © 2006, Nortel Networks
Nortel Networks Confidential
.