Nortel Networks 5100 - Manual (Page 65)

Call Server configuration 65
Parameter Value Description
User Info. field for Invite
message on the Converged
Desktop MV Set: This field is used in the INVITE message for
Converged Desktop terminating call handling
if the telephone is both a multimedia and a
voice telephone.
Verify that this field appears as follows:
sip:convergeddesktop@SIPdomainname;
nortelconverged=conditionalfork
If this string does not appear as shown, then
the SIP domain name was not configured
during the SIP trunk Gateway configuration.
You can find the SIP domain name on the
Edit page under Signaling Server > Signaling
Server xxx.xxx.xxx.xxx Properties.
User Info. field in the notify
message for Converged
Desktop: This field is used in the NOTIFY message for
Converged Desktop.
Verify that this field appears as follows:
sip:convergeddesktop@SIPdomainname
If this string does not appear as shown, then
the SIP domain name was not configured
during the SIP trunk Gateway configuration.
You can find the SIP domain name on the
Edit page under Signaling Server > Signaling
Server xxx.xxx.xxx.xxx Properties.
RAN route for Announce: 0 to 511 Enter the Recorded Announcement (RAN)
route number for call announce as configured
in LD 16:
0–127 for Small Systems and CS 1000S
systems
0–511 for Large Systems
The RAN definition in this field can be used
in two distinct ways:
Call progress — A customer may want
to announce to a caller that their call is
proceeding and to please wait. RAN can
be used when delays may be longer than
expected as PCA makes calls to other
devices. If RAN is not used, callers hear a
ringback tone.
PCA busy — If PCA agents are busy
processing a call and the caller must wait for
a PCA so CDS can process the call, the user
can be directed to RAN.
Enterprise: Common
Solution Integration Guide for Communication Server 1000/Multimedia Communication Server 5100
NN49000-301 01.01 Standard
Release 4.5 27 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.