Nortel Networks 5100 - Manual (Page 58)

58 IP Peer Networking and Call Server configuration
Prompt Response Description
TYPE ACD Automatic Call Distribution DN data
block
This is a special DN created to specify a
destination ACD DN to which incoming
calls are directed. Multiple CDNs
can direct calls to the same ACD DN,
providing different treatments based on
the CDN parameters.
CUST xx Customer number as defined in LD 15
(customer number associated with this
data block)
ACDN xxxx ACD Directory Number, where xxxx =
the DN for your system
MAXP Maximum number of agent positions
Configuring a Control Directory Number (LD 23)
Perform the following procedure to configure a Control Directory Number
(CDN).
Configuring a Control Directory Number (LD 23)
Step Action
1 Connect to the Call Server.
2 Enter LD 23.
3 Enter the appropriate values as described in the following table.
For prompts not listed in the following table, press Enter to accept
the default.
—End—
Table 6
LD 23 — CDN
Prompt Response Description
REQ NEW Add new data
TYPE CDN Control DN data block
CUST xx Customer number associated with this
data block
Enterprise: Common
Solution Integration Guide for Communication Server 1000/Multimedia Communication Server 5100
NN49000-301 01.01 Standard
Release 4.5 27 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.