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Generating reports for a group, About service level reports, About at-a-glance reports – Paradyne 9820-2M User Manual

Page 204

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Setting Up Network Health for FrameSaver Devices

11-6

9820-A2-GB20-20

June 2000

Generating Reports for a Group

Once Network Health has had sufficient time to gather data from the polled DLCIs
and the DLCIs have been grouped, you can start generating reports. When
selecting a report Section, select WAN from the drop-down list. See

Running

Reports from the Console in the Network Health Reports Guide for additional
information. That section also tells you how to schedule automatic report
generation.

NOTE:

Network Health provides information with each chart or table, generally
referred to as a report. Click on the hyperlink (Explanation of...) for an
explanation of the report and its features. You can also refer to the

Network

Health Reports Guide.

About Service Level Reports

For long-term analysis and reporting, you will want to license the Service Level
Reports application. This application analyzes data collected over months, or by
quarters, and provides service level information about an enterprise, a region,
department, or business process. Executive, IT Manager, and Customer Service
Level reports are provided.

Using these reports, you can measure service performance against goals and
agreements. Ranges for service level goals can be set for up to five variables:
availability, bandwidth, bytes, health exceptions, and latency. These ranges need
to be set before reports are scheduled.

About At-a-Glance Reports

At-a-Glance Reports consolidate various important DLCI and network
performance indicators onto a single page. Up to ten DLCIs can be included in an
At-a-Glance Report.

Using the

FrameSaver SLV report

on page 11-9, you can compare a DLCI’s

volume with the network’s performance over a specified period of time. Ranges
for service level goals can be set for up to five variables: availability, bandwidth,
bytes, health exceptions, and latency. These ranges need to be set before reports
are scheduled. In addition, all the enhanced network statistics that only an SLV
device can accurately collect is provided so you can truly monitor the health of
the frame relay network and see the effects of the customer’s utilization on
network efficiency.

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