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Siemens SXG75 User Manual

Page 140

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139

Questions & Answers

right page (139)

of SXG75, FUG en, A31008-H8900-A1-1-7619 (20.09.2005, 09:13)

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Charging error

(charge icon not

displayed).

Battery totally discharged.

1) Plug in charger cable, battery is on charge.

2) Charge icon appears after approx. 2 hours.

3) Charge battery.

Temperature out of range:

+5 °C to +45 °C.

Make sure the ambient temperature is right, wait for

a while, then recharge.

Contact problem

Check power supply and connection to the phone.

Check battery contacts and phone connection

socket, clean them if necessary, then insert battery

again.

No mains voltage.

Use different mains power socket, check

mains voltage.

Wrong charger.

Only use original Siemens accessories.

Battery faulty.

Replace battery.

SIM error.

SIM card not inserted correctly. Check that the SIM card is inserted correctly

(page 10).

Dirty SIM card contacts.

Clean SIM card with a dry cloth.

SIM card with wrong voltage.

Use 3V SIM cards only.

SIM card damaged

(e.g. broken).

Carry out a visual check. Change SIM card at

service provider.

No network

connection.

Weak signal.

Move higher, to a window or an open space.

Outside GSM/UMTS range.

Check service provider's coverage area.

Invalid SIM card.

Complain to the service provider.

New network not authorised.

Try manual selection or select a different network

(page 132).

Network call barring is set.

Check network barrings (page 130).

Network overloaded.

Try again later.

Phone loses

network.

Signal too weak.

Reconnection to another service provider is auto-

matic (page 133). Switching phone off and on

again can speed this up.

Calls not possible. Second line set.

Set first line (page 132).

New SIM card inserted.

Check for new barrings.

Charge limit reached.

Reset limit with PIN2 (page 24).

Credit used up.

Load credit.

Problem

Possible causes

Possible solution