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64 dab1 distributed audio system, Problem solution – Sonance DAB1 User Manual

Page 64

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64

DAB1 DISTRIBUTED AUDIO SYSTEM

S E R I A L C O N T R O L

Problem

Solution

No RS-232 communication with an

a) Is the external device ON?

external device

b) Is the external device connected with the proper RS-232 cable? Check the

configuration of the external device’s RS-232 port. The DAB1’s RS-232 pin
configuration is:
PP ii nn 2

2 =

= RR ee cc ee ii vv ee (( RR xx )) ,, pp ii nn 3

3 =

= TT rr aa nn ss m

m ii tt (( TT xx )) ,, PP ii nn 5

5 =

= G

G rr oo uu nn dd (( G

G nn dd )) .

c) Are the ‘baud rate’ and ‘format’ of the external device properly configured?

See page 40.

d) Is the external device properly configured to send/receive?
e) Are the ASCII text serial commands programmed in Sonance Control

Manager correct? See pages 43 – 44.

f) If using Hex commands, be sure the Macro Editor screen’s H

EX

M

ODE

button

is pressed before inputting the Hex command. See page 43.

g) If the DAB1 is being serial-controlled by the external device, make sure that

all DAB1 macros are purged of all RS-232 commands. See page 53.

P R O G R A M M A N A G E R

Problem

Solution

The USB connection gives a

a) Disconnect and re-connect the USB cable from the DAB1 and/or the

Windows error: D

EVICE

N

OT

D

ETECTED

computer.

b) Re-install the USB driver in the computer.
c) Confirm that you have made the proper computer Com Port selection and

connection.

d) Unplug the USB cable from the DAB1, select D

OWNLOAD

T

O

D

EVICE

on the

Sonance Control Manager and then re-connect the USB cable to the DAB1.