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Sms troubleshooting – Siemens Gigaset C450IP User Manual

Page 38

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37

SMS (text messages)

Gigaset C450 IP / Greek eng / A31008-M1713-T151-3-8U19 / sms_neutral.fm / 24.9.07

Ver

si

on 4, 16.

09.20

05

§Menu§

4 I O 2 L

~ Q

§OK§

Deactivate the SMS function.

Or:
~ 1

§OK§

Activate the SMS function

(default settings).

SMS troubleshooting

Error codes when sending

If an SMS cannot be sent for a longer

period of time, it is moved to the

incoming message list and given the

status Error XX.

Self-help with errors

The following table lists error situations

and possible causes and provides notes on

troubleshooting.

E0 Calling Line Identification permanently

withheld (CLIR) or Calling Line Identifica-

tion not activated.

FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-

help.

You cannot send messages.
1. You have not requested the CLIP service

(Calling Line Identification Presentation,

page 19).

¥

Ask your service provider to enable this

service.

2. SMS transmission has been interrupted

(e.g. by a call).

¥

Re-send the SMS.

3. Network provider does not support this fea-

ture.

4. No phone number or an invalid phone

number is entered for the SMS centre acti-

vated as the active send service centre.

¥

Enter phone number (page 36).

You receive an incomplete SMS.
1. Your phone's memory is full.

¥

Delete old SMS messages (page 35).

2. The service provider has not yet sent the

rest of the SMS.

The message is played back.
1. The "display call number" service is not acti-

vated.

¥

Ask your service provider to activate this

function (chargeable).

2. Mobile phone operator and network SMS

service provider have not agreed on a coop-

eration.

¥

Obtain information from your network

SMS service provider.

3. Your terminal is recorded by your SMS pro-

vider as having no fixed network SMS func-

tionality, i.e. you are no longer registered

with the provider.

¥

Register your terminal (again) for SMS

reception (page 33).

SMS messages are only received as voice mes-

sages during the day.

The terminal is recorded in your SMS pro-

vider's database as having no fixed network

SMS functionality, i.e. you are no longer

registered with the provider.

¥

Register your terminal (again) for SMS

reception (page 33).

You cannot access the SMS functions on your

handset.

Another handset that is registered at the

same base station is currently using the

SMS functions.

¥

Wait until there is no other handset

using the SMS functions.