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Motorola A780 User Manual

Page 169

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169

Troubleshooting

The following refer to specific problems:

Is the other
party unable
to hear you?

Your phone may be muted. Tap Mute if
necessary to unmute the phone.

Also, make sure that your phone’s
microphone is not blocked by its carrying
case or a sticker.

Has the phone
been
damaged,
dropped, or
gotten wet?

Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.

Was a
non-Motorola
battery or
battery
charger used?

Problem

Solution

My phone was
stolen. To
whom should I
report this?

Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).

I forgot my
password.

See page 159.

Question

Answer