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Motorola A845 User Manual

Page 188

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186

Tr

ou

blesh

oo

ting

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

O

(power key) until the display
appears and you hear an alert.
This could take several seconds. If
nothing happens, check that a
charged battery is installed.

See page 14.

The display
says:

Insert SIM

Card

or

Check SIM

Card

even

though I have
inserted my
SIM card in the
phone.

The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly.

See page 10.

The display
says:

SIM Blocked

.

How do I
unblock my
SIM card?

Call your service provider (the
company that sends you your
monthly wireless service bill) to
obtain the PIN unblocking key
(PUK) code.

See page 164.

The display
says:

Enter Unlock

Code

. How do I

unlock my
phone?

Enter the factory-preset unlock
code (1234), or the last 4 digits of
your phone number. If this fails,
call your service provider (the
company that sends you your
monthly wireless service bill).

Problem

Solution