Troubleshooting – Motorola A845 User Manual

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Troubleshooting

Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or 1-800-
461-4575 (Canada).

Question

Answer

Is your battery
charged? Do
you see Ä in
the display?

The battery level indicator should
have at least one segment
showing (Å). If it does not,
recharge your battery.

See page 14.

Do you have a
valid SIM card
inserted in
your phone?

If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card.

See page 10.

Does the
handset have
a signal? Do
you see ! in
the display?

The signal strength indicator
should have at least one segment
showing (#). If it does not, move
to an area with a stronger signal
to use your phone.

Is the earpiece
volume too
low?

While on a call, press the upper
volume key on the side of your
phone.