FUJITSU TeamPoS 3000 XL - Manual (Page 198)

TeamPos 3000 XL and XL
2
Troubleshooting
D900000145 Issue 3 8-2
8.2 System will not boot up
(The system fails to start up even though the power is turned on)
No
Check item Judgment Action
1
Is data displayed on the monitor
during Power On Self Test (POST)? Y
N
Go to No. 2., or go to LCD
troubleshooting section if display goes
blank after POST.
Go to LCD troubleshooting section if
no display.
2
Is there an error message displayed on
the monitor?
Y
N
See the POST message & act
accordingly.
Go to No.3.
3
Does the system get through the
POST without hanging up? Y
N Go to No. 7.
Go to No. 4.
4
Replace Memory – Does system get
through POST? Y
N End.
Go to No. 5.
5
Replace CPU chip – Does system get
through POST? Y
N End.
Go to No. 6.
6
Replace motherboard – Does system
get through POST? Y
N End.
Go to No. 13.
7
Can BIOS be accessed by hitting F2
during POST?
Y
N
Load BIOS Defaults/Save & Exit/Go
to #8.
Go to No. 12.
8
Has the system (O/S)been installed? Y
N Go to No.9.
Install O/S and reboot.
9
Can the system boot up in “Safe
Mode” by hitting F8 during POST?
Y
N
O/S or driver reload is probably
required.
Go to No. 10.
10
Are the HDD cable/s or the CD-ROM
cable connected? Y
N Go to No.11.
Connect the cable/s.
11
Can the system boot up from a
bootable USB key or bootable CD by
changing the BIOS to boot from that
device first? Y
N
Reload O/S and reboot – If unable to
load O/S go to No. 13.
Go to No. 12.
12
Can the system be started after
replacing the motherboard? Y
N End.
Go to No.13.
13
Can the system be started after
replacing the HDD and reloading the
O/S? Y
N End.
Go to No.14.
14
Can the system be started after
replacing the power supply and
backplane assembly? Y
N End.
Change the controller.
Caution: Before replacing any boards, unplug the power cable and make
sure the motherboard standby power LED light is out.