HP 2100 ER - Manual (Page 81)

Appendix B B-11
Support and Customer Service
Hewlett-Packard Customer Support
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Telephone Support After Warranty
Before Calling
Before calling, please complete the following information so that you will
have it ready for the support center representative:
• Serial number of product ____________________
• Brand and model of host computer ________________________
• Version of software used; driver selected ________________________
US and Canada
Using a VISA or MasterCard, call one of the following:
• (800) 810-0130: Per incident fee of $25.00 will be charged to the credit
card.
• (900) 555-1800: $2.50 per minute with a maximum of $25.00 will be
charged to the credit card.
Europe
Call the appropriate number listed under “European Customer Care
Centers” on page B-9. A per incident fee will be charged for
after-warranty support. Please have a credit card, PO number, or billing
number address ready.
Elsewhere
Contact your authorized HP dealer/distributor or the nearest HP sales
and service office for after-warranty support.
HP Reseller Locator Numbers
US (800) 752-0900
Canada (800) 387-3867
Mexico and
South America (305) 267-4220