Hewlett-packard customer support – HP 2100 ER User Manual
Page 74
B-4
Appendix B
Support and Customer Service
Hewlett-Packard Customer Support
Hewlett-Packard Customer Support
If a Fibre Bridge fails during the warranty period, and the
troubleshooting guide and user manual do not solve the problem, you can
receive support by doing the following:
• Consult HP FIRST or QUICK FAX for faxback services. See “HP
FIRST/QUICK FAX Faxback Services” on page B-5.
• Consult one of the computer/modem connectivity services available,
such as America Online or CompuServe. See “Electronic Support
Services” on page B-8.
• Consult one of the customer support centers in your area for standard
or post warranty work. See “Customer Care Centers” on page B-9. If
you have upgraded your support to on-site service, call the number
listed on the Support Pack or Service Contract.
If the Fibre Bridge fails after the warranty period, contact your
authorized HP dealer/distributor or the nearest HP sales and service
office. Customers in the US and Europe can also use a credit card for
phone assistance.
- Surestore 2.20 Tape Library Surestore DLT 4000 15 Tape Library Surestore 1.8 Tape Library Surestore DLT 718 Tape Autoloader Surestore DLT 818 Tape Autoloader Surestore DLT 7000 28.48 Tape Library Surestore 2.28 Tape Library Surestore E 4.40 Tape Library Surestore E 6.60 Tape Library Surestore DLT 418 Tape Autoloader Surestore DLT 7000 15 Tape Library Surestore E 2.20 Tape Library Surestore 4.40 Tape Library Surestore 6.60 Tape Library Surestore 10.588 Tape Library Surestore 2.15 Tape Library Surestore 3.30 Tape Library Surestore 6.100 Tape Library Surestore SCSI-FC Bridges Surestore DLT 4000 28.48 Tape Library