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Bluetooth, Bluetooth –8 – HP rx3000 Series User Manual

Page 283

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Troubleshooting

User’s Guide

12–8

Bluetooth

For more information on Bluetooth, refer to

Chapter 9, “Using

Bluetooth.”

Problem

Solution

I cannot discover
another device.

• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on

and allows access to being discovered by other devices.

I can see other
devices, but I
cannot connect or
exchange data
with them.

• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure the other device has not restricted your access.
• Try initiating pairing from the other device. Some

Bluetooth-enabled devices can only initiate pairing and
cannot respond to pairing requests from other devices.

Other devices
cannot find or
connect to my
device.

• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not restricted other devices from finding

yours.

• Check your Bluetooth settings to ensure you have allowed

your device to be discovered and others to connect.

Other devices do
not receive my
correct business
card information.

• Be sure you have correctly set up your business card

information in Bluetooth Settings.

• Check Bluetooth Settings to be sure you have not restricted

this function.