Troubleshooting, Common problems, 12 troubleshooting – HP rx3000 Series User Manual

Page 276: Common problems –1

User’s Guide

12–1

Troubleshooting

Use the following suggestions to troubleshoot problems with the
HP iPAQ rx3000 series Mobile Media Companion.

Note:

The built-in HP Photosmart camera is available only in

select HP iPAQ models. To upgrade your model, please refer to
the Accessories Brochure for information on the HP Photosmart
Mobile Camera.

Common Problems

Problem

Solution

I cannot see
anything on the
screen.

• Be sure the HP iPAQ is powered on.
• Be sure the HP iPAQ is connected to the AC adapter and

the Desktop Cradle.

• Reset the device by using the stylus to lightly press the

Reset button.

• Remove and replace the battery.

I cannot keep my
battery charged.

• Always keep the HP iPAQ connected to the AC adapter

when you are not using it.

• In the backlight settings, adjust the bar to a lower level to

conserve more battery power.

• Turn off Bluetooth and Wireless LAN when not in use.