Option card problems, A-25 – Epson EQUITY 3865X/20 PLUS User Manual
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5.
6.
If it does not, you may need to change the internal setting of
the computer’s parallel port for a parallel printer (or serial
port for a serial printer). To do this,
use the MS-DOS
MODE command or the MENU utility. See your printer
manual and the MS-DOS Reference Manual
for more
details.
Many application programs (such as word processors) must
be set up properly before they can use a printer. Check your
program manual to see what customizing may be required.
Try running the Parallel Port (Printer Interface) check if
you have a parallel printer, or the Serial Port (RS-232C)
check if you have a serial printer. Appendix C describes
these diagnostics checks. If the diagnostics test indicates an
error, contact the place where you bought the printer.
Option Card Problems
If you install an option card and it is not functioning properly,
check the following:
1.
2.
3.
4.
Is the option card installed correctly? The most common
problem with option cards is a loose connection. Make sure
the option card is well-seated in its slot. Check the
installation procedure described in Chapter 6 and also see
the instructions that come with the option card.
Did you set the necessary DIP switches or jumpers on the
option card? See your option card manual for instructions.
Did you set the necessary jumpers on the main system board?
See Chapter 6 for more information.
Did you run the Setup program to redefine your computer’s
configuration after installing the card? See Chapter 2.
Troubleshooting
A-25