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Password problems – Epson EQUITY 3865X/20 PLUS User Manual

Page 187

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Password Problems

If you set a power-on password using the Setup program, you

must enter this password before you can use the system. When
you turn on the computer, the screen displays a key prompt

If you do not enter the correct password, you see an

X

on the screen. The computer gives you a second and third
chance to enter it correctly. If after three tries you have not
entered the correct password, the computer locks up and does
not respond to your keyboard entries.

Note

If you enabled network server mode when you set a password,

you do not see the key prompt. For more information, see

“Using Your Computer as a Network Server" in Chapter 4.

If you have any trouble using your password, try the following:

1.

2.

3.

If you think you know the correct password, press

RESET

and try again. See Chapter 3 for instructions.

If you know the current power-on password but you want to
change or delete it, see Chapter 3 for instructions. (You
cannot change or delete a power-on password and remain in

network server mode.)

If you entered a password and then saw the following

message, you need to change a jumper setting inside the

computer:

TURN OFF POWER AND CORRECT JUMPER

SETTING TO ENABLE PASSWORD CHECKING

Remove any diskettes, turn off the computer, and follow the

instructions under "Changing the Jumper Settings” in

Chapter 6 to enable the password function.

A-8 Troubleshooting