Epson EQUITY 3865X/20 PLUS - Manual (Page 199)

The problem could be the result of improper installation,
incomplete disk preparation, or corrupted data. The suggestions
in this section are divided into three categories:
Installing the drive
Preparing the drive for use
Accessing data on the drive.
Consult the section that seems most likely to cover the problem
you are having. For example, if you have been able to use data
on your disk in the past but suddenly cannot, see “Accessing
Data on the Drive.”
Caution
If your disk has data on it, be very careful before you perform
any procedure that may erase data (such as formatting the
disk). Consult your dealer if you have any questions. Always
be sure to back up your data before reformatting or
repartitioning the disk drive. See the descriptions of COPY,
XCOPY, and BACKUP in your MS-DOS Reference Manual.
Installing the Drive
If you are having problems with a newly-installed drive, check
the following:
1. If your dealer installed the drive, consult that person about
the problem.
2. If you have installed the hard disk in your computer yourself,
did you carefully follow all the instructions in Chapter 7 of
this manual? Review the instructions and check all the cable
connections to make sure you have installed it correctly.
Also check the jumper settings on your drive to make sure
they are set correctly.
A-20
Troubleshooting