Epson EQUITY 3865X/20 PLUS - Manual (Page 17)

Chapter 7 explains how to install and remove a hard disk or
diskette drive.
Appendix A contains troubleshooting tips.
Appendix B describes how to perform a hardware-level format
on a hard disk. You need to do this only if you have installed a
new hard disk that has never received this low-level format, or if
you are having serious problems with the disk
Appendix C outlines the system diagnostic checks. If you are
having trouble with any part of the hardware, you may want to
run some of these.
Appendix D gives the computer’s technical specifications.
At the end of the manual, you’ll find a glossary and an index.
Where to Get Help
Customer support and service for Epson products are provided
by a network of authorized Epson dealers and Customer Care
Centers throughout the United States. Epson America provides
product information and support to its dealers and Customer
Care Centers.
Therefore, we ask that you contact the business where you
purchased your Epson product to request assistance. If the people
there do not have the answer to your question, they can obtain
it through our toll-free dealer support program. Epson is
confident that this policy will provide you with the assistance
you need.
Call the Epson Consumer Information Center at
(213) 782-2600 for the the location of your nearest Epson dealer
or the nearest Customer Care Center. To locate or purchase
accessories or supplies, contact your nearest Epson dealer.
Introduction 5