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Error messages – Epson EQUITY 3865X/20 PLUS User Manual

Page 181

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If you have a hard disk, follow these steps:

1.

At the MS-DOS command prompt, type

ROMBIOS

and

press

Enter.

(You may need to log onto the directory where

ROMBIOS.COM is stored.) Write down the version

number displayed on your screen.

2.

At the MS-DOS command prompt, type

VER

and press

Enter.

The screen displays the MS-DOS version number.

Write down the number so you can give it to your dealer.

If you do not have a hard disk, follow these steps:

1.

Insert the Reference diskette in drive A and turn on or reset
your computer.

2. At the Operation Menu, select Exit to MS-DOS

f o r m o r e u t i l i t i e s a n d p r e s s E n t e r .

3.

At the

A>

prompt, type

ROMBIOS

and press

Enter.

Write

down the version number displayed on your screen.

4.

Remove the Reference diskette and insert your Startup

diskette

in

drive A. Type

VER

and press

Enter.

The screen

displays the MS-DOS version number. Write down the
number so you can give it to your dealer.

Error Messages

Your computer’s built-in memory (ROM) contains a series of

diagnostics programs, called power-on diagnostics, which your

computer runs automatically every time you turn it on. These

programs check internal devices such as ROM, RAM, the timer,
the keyboard controller, and the hard disk drive. The RAM test
program displays the total amount of memory currently installed

in your system. If the computer finds an error, it displays a

specific error number and error message on the screen.

A-2

Troubleshooting