Sony ICF-506 Portable Analog FM/AM Radio - Manual (Page 54)

54
Troubleshooting
Before bringing in your camera for service, check the following as a guide to troubleshooting the problem. If the
problem cannot be corrected, consult your Sony dealer.
Symptom Cause Remedy
The power of the camera is not
turned on. The AC adapter (not supplied) is not firmly
connected to the DC IN 12 V terminal. Insert the power cord firmly as far as it will go.
The power cord is not firmly connected to
the AC adapter or the power outlet. Insert the power cord firmly as far as it will go.
The connection cable with the PoE+ Hub is
not firmly connected. Insert the connection cable firmly as far as it will
go.
A power supply device that is not compliant
with PoE+ is connected. Connect a PoE+ compliant power supply device.
The camera does not work,
even when buttons on the
remote commander are pressed. IR RECEIVE on the SYSTEM menu is
turned OFF. Operate the menu using remote controller RM-
IP500/IP10, and turn on IR RECEIVE (page 40).
The remote commander’s CAMERA
SELECT button number and the camera’s IR
SELECT switch settings are different. Press the CAMERA SELECT button that
matches the IR SELECT switch setting (page 10).
PRESET MODE in the SYSTEM menu is
not set appropriately. Set PRESET MODE to match the content
(PRESET or PTZ TRACE) you want to recall.
The picture is not displayed on
the connected video monitor. The video cable is not connected properly. Check the connection between the camera and
video monitor.
The exposure is not set correctly on the
camera. Check the exposure settings in the EXPOSURE
menu.
Pan, tilt, or zoom cannot be
operated. The camera menu is displayed. Close the menu by pressing the DATA SCREEN
button on the supplied remote commander or
using a remote controller.
The camera does not operate
from the remote controller RM-
IP500/IP10. The VISCA RS-422 connection is incorrect. Check the connections to the VISCA RS-422
terminal, and the wiring of the RS-422 cable.
The camera address on the CAMERA
SETUP switch at the back side of the camera
is not set to 0 (AUTO). Check the camera address, and select the same
camera number with the CAMERA button on the
remote controller.
The communication baud rate settings are
different. Set the baud rate (9600 bps or 38400 bps) of the
remote controller to the same setting as the
CAMERA SETUP switch (page 8) at the back of
the camera.
VISCA is not available, even
when a computer is connected
to the camera. The computer is not correctly connected to
the camera. Make sure the connection between the computer
and camera is made correctly.
Confirm that the baud rate (9600 bps or 38400
bps) is correctly set on the CAMERA SETUP
switch at the back of the camera (page 8) and in
the PC settings.
Check that the camera is not damaged by
connecting the camera to the remote controller
RM-IP500/IP10.
The camera cannot be operated
at all. – Remove the plug of the power cord from the AC
outlet, then reinsert it into the AC outlet after
waiting a while.