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TA Triumph-Adler 3555i User Manual

Page 469

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10-31

Troubleshooting > Troubleshooting

T

U

Message

Checkpoints

Corrective Actions

Reference

Page

The cover is open.

Is there any cover which is open?

Close the cover indicated on the
screen.

The folding unit is open.

Close the folding unit.

The password does not
meet password policy.

Is the password expired?

Change the login password.
The job is canceled. Press [End].

page 9-7
page 9-8

Is the password policy requirement
(such as password length or
required characters) changed?

Confirm the password policy
requirements and change the login
password.
The job is canceled. Press [End].

page 9-7
page 9-8

The print system
connected to the current
port is not supported by
the printer driver.
Use a printer driver for
this port that matches
the print system.

Is the printer driver for this product
used?

Check the product name of the
machine and reinstall the printer
driver.

The removable memory
is not formatted.

Is the removable memory formatted
by this machine?

Perform [Format] on this machine.

The slit glass requires
cleaning.

Clean the slit glass using the
cleaning cloth supplied with the
document processor.

page 10-3

This user account is
locked out.

Contact administrator.
The job is canceled. Press [End].

Toner is empty.

Replace the toner container to our
specified toner container.

page 10-6

Toner is low. (Replace
when empty.)

It is almost time to replace the toner
container. Obtain a new toner
container.

Tray # is full of paper.

Is the acceptable storage capacity
exceeded?

Remove the paper. Printing then
resumes.

Is the paper curled?

Check the checkpoints of "Printouts
are curled." in Solving Malfunctions
and take the corrective actions.

page 10-20

Message

Checkpoints

Corrective Actions

Reference

Page

Unknown toner installed. Is the installed toner container our

own brand?

We will not be liable for any damage
caused by the use of third party
supplies in this machine.

Unknown Toner
Installed. PC

Does the installed toner container's
regional specification match the
machine's?

Install the specified container.

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