Epson Expression Premium XP-635 Refurbished User Manual
Page 72
Code
Message
Solution
E-11
Setup is incomplete. Confirm default
gateway setup. Connection using the
EpsonNet Setup is available. Contact
your network administrator for
assistance.
Check the following.
❏ The default gateway address is correct when you set the printer's
TCP/IP Setup to Manual.
❏ The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default
gateway address from the network status screen on the printer's
control panel or by printing a network status sheet.
E-12
Confirm the following:
❏ Entered security key/password is
correct
❏ Index of the security key/password
is set to the first number
❏ IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator
for assistance.
Check the following.
❏ Other devices on the network are turned on.
❏ The network addresses (IP address, subnet mask, and default
gateway) are correct if you are entering them manually.
❏ The network addresses for other devices (subnet mask and
default gateway) are the same.
❏ The IP address does not conflict with other devices.
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same
network as the printer using the software disc supplied or using
the software downloaded from the website.
❏ You can register several passwords on an access point that uses
the WEP security type. If several passwords are registered, check if
the first registered password is set on the printer.
E-13
Confirm the following:
❏ Entered security key/password is
correct
❏ Index of the security key/password
is set to the first number
❏ Connection and network setup of
the PC or other device is correct
Contact your network administrator
for assistance.
Check the following.
❏ Network devices such as an access point, hub, and router are
turned on.
❏ The TCP/IP Setup for network devices has not been set up
manually. (If the printer's TCP/IP Setup is set automatically while
the TCP/IP Setup for other network devices is performed
manually, the printer's network may differ from the network for
other devices.)
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same
network as the printer using the software disc supplied or using
the software downloaded from the website.
❏ You can register several passwords on an access point that uses
the WEP security type. If several passwords are registered, check if
the first registered password is set on the printer.
b. Messages on the Network Environment
Message
Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Confirm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
Network Guide
Solving Problems
72