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Related documents, Getting help – Enterasys Networks ROAMABOUT RBT-1602 User Manual

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viii About This Guide

Related Documents

The documentation, drivers, and utilities can also be downloaded from the RoamAbout Wireless 
web site.

Check the RoamAbout Wireless web site regularly for product upgrades.

http://www.enterasys.com/products/wireless/

Getting Help

For additional support related to the antennas, or this document, contact Enterasys Networks 
using one of the following methods:

Before contacting Enterasys Networks for technical support, have the following information 
ready:

Your Enterasys Networks service contract number 

A description of the failure

A description of any action(s) already taken to resolve the problem (for example, changing 
mode switches or rebooting the unit)

The serial and revision numbers of all involved Enterasys Networks products in the network

A description of your network environment (such as layout, cable type, other relevant 
environmental information)

Network load and frame size at the time of trouble (if known)

The device history (for example, if you have returned the device before, or if this a recurring 
problem)

Any previous Return Material Authorization (RMA) numbers

World Wide Web

http://www.enterasys.com/services/support/

Phone

1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:

http://www.enterasys.com/services/support/contact/

Internet mail

[email protected]
To expedite your message, please type [RoamAbout] in the subject line.

To send comments concerning this document to the Technical Publications Department:

[email protected]

To expedite your message, please include the document Part Number in the email message.