Related documents, Getting help – Enterasys Networks ROAMABOUT RBT-1602 User Manual
Page 10

Related Documents
viii About This Guide
Related Documents
The documentation, drivers, and utilities can also be downloaded from the RoamAbout Wireless
web site.
Check the RoamAbout Wireless web site regularly for product upgrades.
Getting Help
For additional support related to the antennas, or this document, contact Enterasys Networks
using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following information
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this a recurring
problem)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
Phone
1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
Internet mail
[email protected]
To expedite your message, please type [RoamAbout] in the subject line.
To send comments concerning this document to the Technical Publications Department:
To expedite your message, please include the document Part Number in the email message.