SMA SUNNY HOME MANAGER Installation - Manual (Page 62)

9 Troubleshooting SMA Solar Technology AG
62 HoMan-IA-en-17 Installation Manual
9.4 Using the Sunny Home Manager Assistant
The Sunny Home Manager Assistant will help you configure the Sunny Home Manager for your
network if it does not automatically connect to Sunny Portal.
In addition, you can use the Sunny Home Manager Assistant to display the latest connection status to
Sunny Portal, the network settings and the connected BLUETOOTH devices, and save these as a log
file. If servicing should be necessary, the SMA Service Line can use this log file to analyze the
problem.
Procedure
1. Use a network cable to connect the computer to the router to which the Sunny Home Manager
is connected.
2. In the download area at www.SMA-Solar.com, download the Sunny Home Manager Assistant
for the operating system of your computer.
or
Insert the CD provided into the drive of your computer.
3. Start the Sunny Home Manager Assistant by double-clicking on the file name.
4. Follow the instructions given in the Sunny Home Manager Assistant.
9.5 Error in the Sunny Home Manager Assistant
While the PV System Setup
Assistant is performing the
device search, the status LED of
the Sunny Home Manager first
flashes red for one to two
minutes . After this, the status
LED glows green again. Device detection takes a few minutes longer.
Corrective measures:
• No measures are required.
Problem Cause and corrective measures
The Sunny Home Manager
Assistant does not detect a
Sunny Home Manager. The computer with the Sunny Home Manager Assistant is not
connected to the router to which the Sunny Home Manager is
connected.
Corrective measures:
• Connect the computer with the Sunny Home Manager
Assistant to the router to which the Sunny Home Manager is
connected.
Problem Cause and corrective measures