SMA SUNNY HOME MANAGER Installation User Manual
Page 53

SMA Solar Technology AG
9 Troubleshooting
Installation Manual
HoMan-IA-en-17
53
Flashing green and
orange intermittently
The Sunny Home Manager is connected to Sunny Portal, but is not yet
registered in Sunny Portal.
Corrective measures:
• Register the Sunny Home Manager in Sunny Portal
(see Section 8.2).
Flashing green
The Sunny Home Manager is connected to the devices of the PV system
and to Sunny Portal. There is an event type Error present in at least one
device or at least one device is not connected to the
Sunny Home Manager (event type Disturbance).
Corrective measures:
• Call up the event in the system log book of Sunny Portal (see user
manual "Sunny Home Manager in Sunny Portal").
In the case of an event type Error, look up the meaning of the error
in the manual of the affected device.
Glowing orange
The Sunny Home Manager has not been connected to Sunny Portal for at
least ten minutes.
There are no new events in the cache of the Sunny Home Manager.
Corrective measures:
• If the status persists, check the connection status using the
Sunny Home Manager Assistant (see Section 9.4, page 62).
LED status
Cause and corrective measures