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SMA SUNNY HOME MANAGER Installation User Manual

Page 53

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SMA Solar Technology AG

9  Troubleshooting

Installation Manual

HoMan-IA-en-17

53

Flashing green and
orange intermittently

The Sunny Home Manager is connected to Sunny Portal, but is not yet
registered in Sunny Portal.

Corrective measures:

• Register the Sunny Home Manager in Sunny Portal

(see Section 8.2).

Flashing green

The Sunny Home Manager is connected to the devices of the PV system
and to Sunny Portal. There is an event type Error present in at least one
device or at least one device is not connected to the
Sunny Home Manager (event type Disturbance).

Corrective measures:

• Call up the event in the system log book of Sunny Portal (see user

manual "Sunny Home Manager in Sunny Portal").
In the case of an event type Error, look up the meaning of the error
in the manual of the affected device.

Glowing orange

The Sunny Home Manager has not been connected to Sunny Portal for at
least ten minutes.
There are no new events in the cache of the Sunny Home Manager.

Corrective measures:

• If the status persists, check the connection status using the

Sunny Home Manager Assistant (see Section 9.4, page 62).

LED status

Cause and corrective measures