12 contact – SMA SC-COM User Manual
Page 45

SMA Solar Technology AG
12 Contact
Operating Manual
SC-COM-BE-en-20
45
12 Contact
If you have technical problems concerning our products, please contact the SMA Service Line. We require the following
data in order to provide you with the necessary assistance:
• Operating system of your computer
• Firmware version of the SC-COM
• Serial number and hardware version of the SC-COM
• Version of the printed circuit board of the SC-COM
• Type and serial numbers of the Sunny Central connected to your PV plant
• ZIP file with service information (see Section 9.2, page 39)
Australia
SMA Australia Pty Ltd.
Sydney
Toll free for Australia:
1800 SMA AUS
(1800 762 287)
International:
+61 2 9491 4200
Belgien/
Belgique/
België
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Brasil
Vide España (Espanha)
Česko
SMA Central & Eastern Europe s.r.o.
Praha
+420 235 010 417
Chile
Ver España
Danmark
Se Deutschland (Tyskland)
Deutschland
SMA Solar Technology AG
Niestetal
Medium Power Solutions
Wechselrichter:
Kommunikation:
SMS mit „Rückruf“:
+49 561 9522-1499
+49 561 9522-2499
+49 176 888 222 44
Hybrid Energy Solutions
Sunny Island:
+49 561 9522-399
Power Plant Solutions
Sunny Central:
+49 561 9522-299
España
SMA Ibérica Tecnología Solar, S.L.U.
Barcelona
Llamada gratuita en España: 900 14 22 22
Internacional:
+34 902 14 24 24
France
SMA France S.A.S.
Lyon
Medium Power Solutions
Onduleurs :
Communication :
+33 472 09 04 40
+33 472 09 04 41
Hybrid Energy Solutions
Sunny Island :
+33 472 09 04 42
Power Plant Solutions
Sunny Central :
+33 472 09 04 43
India
SMA Solar India Pvt. Ltd.
Mumbai
+91 22 61713888