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12 contact – SMA SC-COM User Manual

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SMA Solar Technology AG

12  Contact

Operating Manual

SC-COM-BE-en-20

45

12 Contact

If you have technical problems concerning our products, please contact the SMA Service Line. We require the following

data in order to provide you with the necessary assistance:

• Operating system of your computer
• Firmware version of the SC-COM
• Serial number and hardware version of the SC-COM
• Version of the printed circuit board of the SC-COM
• Type and serial numbers of the Sunny Central connected to your PV plant
• ZIP file with service information (see Section 9.2, page 39)

Australia

SMA Australia Pty Ltd.
Sydney

Toll free for Australia:

1800 SMA AUS

(1800 762 287)

International:

+61 2 9491 4200

Belgien/

Belgique/

België

SMA Benelux BVBA/SPRL
Mechelen

+32 15 286 730

Brasil

Vide España (Espanha)

Česko

SMA Central & Eastern Europe s.r.o.
Praha

+420 235 010 417

Chile

Ver España

Danmark

Se Deutschland (Tyskland)

Deutschland

SMA Solar Technology AG
Niestetal

Medium Power Solutions
Wechselrichter:

Kommunikation:

SMS mit „Rückruf“:

+49 561 9522-1499

+49 561 9522-2499

+49 176 888 222 44

Hybrid Energy Solutions
Sunny Island:

+49 561 9522-399

Power Plant Solutions
Sunny Central:

+49 561 9522-299

España

SMA Ibérica Tecnología Solar, S.L.U.
Barcelona

Llamada gratuita en España: 900 14 22 22
Internacional:

+34 902 14 24 24

France

SMA France S.A.S.
Lyon

Medium Power Solutions
Onduleurs :

Communication :

+33 472 09 04 40

+33 472 09 04 41

Hybrid Energy Solutions
Sunny Island :

+33 472 09 04 42

Power Plant Solutions
Sunny Central :

+33 472 09 04 43

India

SMA Solar India Pvt. Ltd.
Mumbai

+91 22 61713888