SMA SC-COM - Manual (Page 35)

SMA Solar Technology AG 7 Managing Data
Operating Manual SC-COM-BE-en-20 35
7.10 Activating Alert in the Event of a Fault
You can be informed by e-mail about events that occur. This allows you to react rapidly to failures in the PV plant and
minimise downtime. On delivery, the alert is disabled.
Procedure:
1. Log in on the user interface.
2. Select Sunny Central > Settings > Data transmission.
3. In the field Notification active, select yes.
4. Select an option in the field Multiple Notices (24h/48h):
5. In the field E-mail address, enter the e-mail address. If an e-mail is to be sent to multiple e-mail addresses, separate
the e-mail addresses with commas.
6. In the field E-mail when, select the desired event type when the e-mail is to be sent.
7. Enter the required data in the fields Mail Server (SMTP), Sender e-mail, User name, and Password.
8. Select the button [testing].
☑ A test e-mail is sent to the specified e-mail address.
✖ A test e-mail has not been received?
• Check if the test e-mail is in the spam folder.
• Make sure that the network settings of the SC-COM are correct.
• Make sure the settings of the e-mail server are correct.
9. Select the button [Save].
SC-COM reports event of type error after two intervals of averaging
The SC-COM reports error type events, which persist twice as long as the time set for averaging (see Section 7.1
"Setting the Averaging", page 26).
Example: If the averaging setting is 15 minutes, the SC-COM reports an error if the fault exists for longer than
30 minutes.
Option Explanation
yes You immediately receive an e-mail if an event occurs. If the event persists after 24 hours and
after 48 hours, the e-mail is sent again.
no You receive an e-mail once if an event occurs. The e-mail with the error type events is sent after
two intervals of averaging.