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Product returns – Grass Valley 3404 CopperHead User Manual

Page 11

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5

CopperHead 3404

User Guide

Product Returns

In the unlikely event of damage to your CopperHead 3404 Transceiver System during
shipping or delivery please note the damage with the delivery or shipping service and
document the packaging and product where you see damage. If any component does not
work correctly out of the box, please contact Grass Valley (see

Contact Us

on page 79).

If the problem cannot be remedied through a service telephone call, you will receive an
RMA number (Return of Merchandise Authorization). Please note this RMA number inside
and outside of all shipping boxes and on all documentation provided with the items to be
returned.