Epson EISA Desktop - Manual (Page 145)

Hard Disk Problems
If you think there is something wrong with your hard disk, see
the suggestions below.
You have problems with a newly-installed drive.
If your dealer installed the drive, consult your dealer about
the problem.
If you installed the hard disk yourself, make sure you
carefully followed all the instructions in Chapter 6. Review
the instructions and check all the cable connections to make
sure you have installed it correctly. Also, check the jumper
settings on your drive to be sure they are set correctly.
If you installed a non-Epson hard disk drive, verify that it
was physically formatted. This type of format is usually
done by the manufacturer; if yours was not, you must do it
yourself. If the drive came with its own format utility, use
that program; if not, follow the instructions in Appendix B.
Verify that you ran the System Configuration program to
define your hard disk drive type correctly. See Chapter 2.
If you are sure the hard disk has been installed and
prepared properly but you cannot access the drive, review
the instructions in your operating system manual. Make
sure you performed the necessary steps in the installation
process for your configuration.
If you still have trouble, test the drive by running the
System diagnostic tests described in Appendix A.
If you still cannot identify the problem, consult the dealer
from whom you purchased the drive.
C-24 Troubleshooting