beautypg.com

Error messages – Epson EISA Desktop User Manual

Page 133

background image

2. At the command prompt, enter the appropriate command to

display the version number of your operating system.

Write it down, and then obtain the version numbers of any

application programs you are using.

Error Messages

Your computer’s built-in memory (ROM) contains a series of

diagnostic programs, called power-on diagnostics. These

programs check various internal devices every time you turn

on the computer. The RAM test displays a count of the memory

currently installed in your system.

If the computer finds an error, it may display an error message

on the screen or sound an error tone code that identifies the

error, such as one beep-two beeps-one beep. If the error is

serious, the computer cancels further checking. The computer

locks up, and if there is an error message, it remains on the

screen. Write down the error message or the tone code pattern

and give it to your dealer when reporting a problem.

The tables below list the error messages and tone codes.

Power-on diagnostic error messages

C-2

Troubleshooting