Visara Master Console Center Operations Guide - Manual (Page 17)

Operations Guide 17
Chapter 2 Alerts
Each Alert window displays certain alerts (based on any filtering criteria provided), together with
the state of each alert—new, open, or closed. An alert remains on the screen until a user or a
script deletes it. Users and scripts can update the alerts by changing the status, state, or any other
field of an alert. Therefore, the system can be configured to generate an alert whenever it is
necessary to ensure that an operator will respond to an event or problem as well as inform the
user of automated responses in action.
Alerts can be created three ways:
ƒ The Event Manager program can create alerts using the Create Alert action. The
MCC administrator defines alerts through the Event Manager. See the
Administration Guide for more information.
ƒ Scripts can create, modify, and delete alerts. See Chapter 5 Managing Scripts on
page 47 for a basic description of how to work with scripts. For more
information about scripting, see the Scripting Guide.
ƒ Users can manually create, modify, and delete alerts. This chapter discusses
creating, modifying, and deleting alerts.