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Network and connection issues, Fix wireless connection, Find network settings for wireless connection – HP DeskJet GT 5820 User Manual

Page 110: Fix wi-fi direct connection

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Network and connection issues

What do you want to do?

Fix wireless connection

Choose one of the following troubleshooting options.

HP Print and Scan Doctor

The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically.

NOTE:

This utility is only available for Windows operation system.

Use an HP online

troubleshooting wizard

Troubleshoot your wireless problem

, whether your printer has never been connected or it was

connected and is no longer working.

Troubleshoot a firewall or antivirus issue

, if you suspect that it is preventing your computer from

connecting to the printer.

NOTE:

The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all

languages.

Read general instructions in the Help for wireless troubleshooting

Press the Wireless button (

) and the Information button (

) at the same time to print the

wireless network test report and network configuration page.

Find network settings for wireless connection

Choose one of the following troubleshooting options.

HP Print and Scan Doctor

The HP Print and Scan Doctor is a utility that can tell you the network name (SSID) and

password (network key).

NOTE:

This utility is only available for Windows operation system.

Use an HP online troubleshooting

wizard

Learn how to find your network name (SSID) and wireless password.

NOTE:

The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all

languages.

Fix Wi-Fi Direct connection

Use an HP online troubleshooting wizard

Troubleshoot your Wi-Fi Direct problem or learn how to configure Wi-Fi Direct.

NOTE:

The HP online troubleshooting wizards may not be available in all languages.

104 Chapter 8 Solve a problem

ENWW

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