Fix print quality issues – HP DeskJet GT 5820 User Manual
Page 102
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Windows 10: From the Windows Start menu, click All apps, select Windows System, Control
Panel, and then click View devices and printers under Hardware and Sound menu.
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Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
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Windows 7: From the Windows Start menu, click Devices and Printers.
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Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
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Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b.
Double-click the icon for your printer to open the print queue.
c.
On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to
confirm.
d.
If there are still documents in the queue, restart the computer and try printing again after the
computer has restarted.
e.
Check the print queue again to make sure it is clear, and then try to print again.
To resolve print issues (OS X)
1.
Check for error messages and resolve.
2.
Disconnect and reconnect the USB cable.
3.
Verify that the product is not paused or offline.
To verify that the product is not paused or offline
a.
In System Preferences, click Print & Fax.
b.
Click the Open Print Queue button.
c.
Click a print job to select it.
Use the following buttons to manage the print job:
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Delete: Cancel the selected print job.
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Hold: Pause the selected print job.
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Resume: Continue a paused print job.
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Pause Printer: Pause all print jobs in the print queue.
d.
If you made any changes, try to print again.
4.
Restart the computer.
Fix print quality issues
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Chapter 8 Solve a problem
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