Epiphan VGADVI Recorder - Manual (Page 32)

VGADVI Recorder User Guide 1-2 User Administration
Clearing a user’s password will cause that user to be logged out. Be ready to log back in with the
new admin password. If viewers are watching the broadcast when the viewer password is cleared
they will be logged out. Viewers may need to refresh their browser window or press play in their
media player to trigger the login prompt.
To clear a user’s password:
1. Connect to the admin interface using your preferred connection mechanism. See Connect to the Admin
Interface .
2. Login as admin.
3. Select the Access passwords link in the Configuration menu; the password configuration page opens.
4. Highlight and delete the current password for your selected user (the password is currently masked as
dots).
For security purposes, the current password appears as eight dots regardless of password
length, and even if there is no password set.
5. Highlight and delete the confirmation password for the selected user.
6. Click Apply.
7. If you were logged in as the user whose password you just cleared, you are logged out and must log
back in without a password. If you cleared the viewer’s password, all viewers’ stream will pause until they
log in without a password.
Overcoming Lost Passwords
If you have lost the password for the operator or viewer account, you can log in to the web interface as admin
and reset the password using the procedure described in Setting and Changing User Passwords .
If you have lost the admin password you will need to reset the device to factory defaults, which resets to the
default blank admin password. See Restoring Factory Configuration .
After resetting to factory defaults, you can restore a configuration file with your known good configuration.
Remember to set user passwords after loading a configuration. Passwords are not saved in the configuration
file. See Save and Restore Device Configuration .
Changing the logged-in user
When you log in to the web interface as admin or operator, your browser remembers this configuration and
automatically logs you in as the same user when you go back to the site.
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