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10 troubleshooting, Solving common problems – EXFO IQS-600 Integrated Qualification System User Manual

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Integrated Qualification System

213

10 Troubleshooting

Solving Common Problems

Problem

Probable Cause

Recommended Action

IQS-600 module does not turn

on.

AC power not

applied.

Main power switch

not at “On” position.

AC current has been

interrupted.

Fuse blown.

Verify AC power cord

connection, then power

unit back on.

Turn main power switch

on.

Press on the front On/Off

button twice to turn the

unit on.

Contact EXFO.

Unit is on, but screen remains

black.

External monitor not

properly connected.

Verify external monitor

connection.

I cannot set my screen

resolution to 600 x 800.

This setting is not allowed

by the Windows screen

resolution utility.

Use the GMA driver utility in

the Windows Control Panel.

External keyboard, printer

and/or mouse do not seem to

function.

No communication

between peripheral and

unit or peripheral in

wrong connector.

Ensure that the peripheral is

connected properly and that

the corresponding drivers are

installed.