Basic troubleshooting checklist – HP LaserJet 4610n User Manual

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Basic troubleshooting checklist

If you are experiencing problems with the printer, this checklist may help identify the cause
of the problem.

●

Is the printer connected to power?

●

Is the printer in the Ready state?

●

Are all necessary cables connected?

●

Are any messages displayed on the control panel?

●

Was a genuine HP supply installed?

●

Were recently replaced print cartridges installed correctly? Was the pull tab on the
cartridge removed?

●

Were recently installed supply items (image fuser kit, image transfer kit) installed
correctly?

●

Is the on/off switch in the on position?

If you cannot find solutions to printer problems in this guide, see

For additional information on installation and setup of the printer, see the getting started
guide for this printer.

ENWW

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