GE CS975SDSS - Manual (Page 47)

Troubleshooting tips.
GEAppliances.com
Problem Possible Causes What To Do
Surface un/fs will not
maintain a rolling boil
or cooking is not
fast enough
Improper cookware • Use pans which are flat and match the diameter
being used. of the surface unit selected.
Surface un/fs do not
work properly
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you ore using.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Scratches (may appear
as cracks) on cooktop
glass surface
Incorrect cleaning • Scratches ore not removable. Tiny scratches will become
methods being used. less visible in time os a result of cleaning.
Cookware with rough bottoms • To ovoid scratches, use the recommended cleaning
being used or coarse particles procedures. Make sure bottoms of cookware are clean
(salt or sand) were between before use, and use cookware with smooth bottoms,
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration
on the cooktop
Food spillovers not cleaned • See the Cleaning the glass cooktop section,
before next use.
Hot surface on a model • This is normal. The surface may appear discolored
with a light colored glass when it is hot. This is temporary and will disappear
cooktop. as the glass cools.
Plastic melted to
the surface
Hot cooktop came into • See the Glass surface-potential for permanent damage
contact with plastic placed section in the Cleaning the glass cooktop section,
on the hot cooktop.
Pitting (or indentation)
of the cooktop Hot sugar mixture spilled • Call a qualified technician for replacement,
on the cooktop.
Frequent cycling
off and on of
surface units Improper cookware • Use only flat cookware to minimize cycling,
being used.
Control signals after
entering cooking time
or delay start You forgot to enter • Press the BAKE pad and desired temperature
a bake temperature or the SELF CLEAN pad and desired clean time,
or cleaning time.
Food does not bake
or roast properly
Oven controls improperly set. • See the Using the upper oven section.
Rack position is incorrect • See the Using the upper oven section,
or the rack is not level.
Incorrect cookware or • See the Using the upper oven section,
cookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
"Close Door" scrolls
in the display when
BROIL is set
The display will always • This is a normal reminder to close the door when
automatically remind you to broiling,
close the door.
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