ChemoMetec NC-100 - Manual (Page 62)

7 Troubleshooting
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The Test Image is present, a “saw-tooth” pattern is shown in the Object Intensity
Histogram and if the “Test Image OK” indicator is visible (and green) the image data
transfer from the NucleoCounter to NucleoView is working.
7.3 NucleoView “freezes”
If NucleoView ”freezes” or does not respond, quit the program using the “QUIT” -button in
the Measurement tab. Close down the NC Receiver. Then restart NucleoView and the
program should be ready for use again. Any transmission of data from the NucleoCounter
while the NucleoView is disabled is received and stored on the computer, as long NC
Receiver is active. Such results can be viewed the next time NucleoView is activated. If the
“QUIT”-button does not respond (after only few seconds), you can close NucleoView down
using the Windows Task Manager. For instructions on the use of Windows Task Manager
please refer to the documentation supplied with Windows.
If any of the fields starts to blink or behave "strange" try to select a new file from the
result list or a new folder using the Browse button.
Low resources on the PC running NucleoView can cause the result field to show the
following message "Not SP-100". You can check your resources on the PC using the
Windows Task Manager. Please show caution when performing the following or contact
your local PC administrator. The Windows Task is activated in the following way
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:
Press the 3 keys "Ctrl" + "Alt" + "Delete" and the same time, then press the Task Manager
button, hit Performance and the following appears (shown partly):
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This applies only to Windows 2000.