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Compaq 8000 User Manual

Page 99

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Getting Started

7–13

Finding Help & Support

Hard Disk Drive

Symptom

Problem

Solution

PC seems to be
locked up.

Program in use has
stopped responding to
commands.

Use the Windows Task Manager to close any
programs not responding:

1. Press the Crtl, Alt, and Del keys at the same time.
2. Select the program that is not responding, and

click End Task.

Or
Attempt the normal Windows “Turn Off PC”
procedure. If this fails, press the Power button for 4 or
more seconds to turn off the power. To restart your PC,
press the Power button again.

Hard disk drive error
message is displayed.

Part of hard disk
drive has failed or
is about to fail.

Press the Help

G button on the keyboard to access the

Help and Support Center, or refer to the Warranty and
Support Guide
for details.