Welch Allyn EarlySense System 1.0 - Equivalent to model EverOn 1.0 - User Manual - Manual (Page 72)

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Troubleshooting
Problem Possible Cause Solution
The system is
functioning but the AC
icon is not displayed on
the battery icon System is unplugged
from the Electrical
Outlet Reconnect the unit to the Electrical Outlet.
Screen is dark but LEDs
are on The screen was set to
be darkened
or
Technical problem Touch the screen once, it will become brighter. To
changes the brightness press the button Settings (see
page no. 57).
Turn off the system by pressing the On/Off switch for
10 seconds, and then turn the system back ON by
briefly pressing the On/Off switch. If problem is not
resolved call your service engineer
Blue Alert is On
"System Malfunction”
Message System Malfunction Contact a service engineer.
Blue Alert is On
"Check Sensor"
Message Bedside Unit has
detected that the
sensor is not
connected
• Check if the sensor is connected to bedside Unit.
Reconnect if necessary.
• If problem persists, replace sensor
• If problem persists, restart system
• If problem persists, call your service engineer
Blue Alert is On
"Low Battery” Message System is unplugged
and battery is
discharging • Reconnect Bedside Unit to the Electrical Outlet.
Bedside Unit is not
responding (ON /OFF is
not possible)
No electrical power
as system is
unplugged and
battery is discharged
or,
System error.
• Check connection to the electrical Power
• Reconnect if necessary.
• If problem persists, call the service engineer.
The Bedside Unit is
operating but no HR or
RR is displayed. Difficulty in
detecting a signal
• Check sensor location. The sensor should be
placed under the mattress below the patient's chest
area, horizontally.
• Reposition the sensor if it moved from the
specified location. If the problem persists, replace
the sensor.