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Dell PowerVault NX3000 User Manual

Page 157

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Troubleshooting Your System

157

Go to step 14 if an error message appears indicating a fault with a specific
memory module.

4 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen." Make any changes to the memory settings,
if needed.
If the memory settings match the installed memory but a problem is still
indicated, go to step 14.

5 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

6 Open the system. See "Opening the System."
7 Remove the cooling shroud. See "Removing the Cooling Shroud."
8 Check the memory channels and ensure that they are populated correctly.

See "General Memory Module Installation Guidelines."

9 Reseat the memory modules in their sockets. See "Installing Memory

Modules."

10 Replace the cooling shroud. See "Installing the Cooling Shroud."
11 Close the system. See "Closing the System."
12 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

13 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen."
If the problem is not resolved, proceed with the next step.

14 Turn off the system and attached peripherals, and disconnect the system

from the power source.

15 Open the system. See "Opening the System."
16 Remove the cooling shroud. See "Removing the Cooling Shroud."
17 If a diagnostic test or error message indicates a specific memory module as

faulty, swap or replace the module.

18 To troubleshoot an unspecified faulty memory module, replace the

memory module in the first DIMM socket with a module of the same type
and capacity. See "Installing Memory Modules."

19 Replace the cooling shroud. See "Installing the Cooling Shroud."