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Memory problems, Network problems, General – Dell Latitude D430 (Mid 2007) User Manual

Page 84

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84

Troubleshooting

• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.

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Start

M E N U

S

C A N

T H E

C O M P U T E R

F O R

S PY WA RE

If you are experiencing slow computer performance, you frequently receive

pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected

with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an

upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for

the keyword spyware.
R

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D

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D

I A G N O S T I C S

See "Dell Diagnostics" on page 71. If all tests run successfully, the error condition

is related to a software problem.

Memory Problems

Fill out the Diagnostics Checklist (see

"Contacting Dell" on page 128

) as you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product

Information Guide.

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F

Y O U

R E CE I VE

A N

I N S U F F I C I E NT

ME M O R Y

M E S S A G E

• Save and close any open files and exit any open programs you are not using to see if that resolves the

problem.

• See the software documentation for minimum memory requirements. If necessary, install additional

memory (see

"Memory" on page 108

).

• Reseat the memory modules to ensure that your computer is successfully communicating with the

memory (see

"Memory" on page 108

).

• Run the

Dell Diagnostics (see "Dell Diagnostics" on page 71).

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F

Y O U

E X PE R I E N C E

O T H E R

M E M O R Y

P R O B L E M S

• Reseat the memory modules (see

"Memory" on page 108

) to ensure that your computer is successfully

communicating with the memory.

• Ensure that you are following the memory installation guidelines (see

"Memory" on page 108

).

• Run the

Dell Diagnostics (see "Dell Diagnostics" on page 71).

Network Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product

Information Guide.

General

C

H E C K

T H E

N E T WO RK

C A B L E

CO N N E C T O R

Ensure that the network cable is firmly inserted into both the