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Dell Latitude D430 (Mid 2007) User Manual

Page 73

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Troubleshooting

73

2 After you have selected the Test System option from the main menu, the following menu appears.

NOTE:

It is recommended that you select

Extended Test

from the menu below to run a more thorough

check of devices in the computer.

3 If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"

on page 128).

NOTE:

The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

4 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab

described in the following table for more information.

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

Option

Function

Express Test

Performs a quick test of devices in the

system. This typically can take 10 to 20

minutes.

Extended Test

Performs a thorough check of devices in

the system. This typically can take an

hour or more.

Custom Test

Use to test a specific device or

customize the tests to be run.

Symptom Tree

This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.