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Dell Latitude D430 (Mid 2007) User Manual

Page 13

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Finding Information

13

• Solutions — Troubleshooting hints and tips, articles

from technicians, online courses, and frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS) — If you reinstall the

operating system for your computer, you should also

reinstall the NSS utility. NSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

®

processors, optical

drives, and USB devices. NSS is necessary for correct

operation of your Dell computer. The software

automatically detects your computer and operating

system and installs the updates appropriate for your

configuration.

Dell Support Website — support.dell.com

NOTE:

Select your region or business segment to view the

appropriate support site.

To download Notebook System Software:

1

Go to support.dell.com, select your region or business

segment, and enter your Service Tag.

2

Select Drivers & Downloads and click Go.

3

Click your operating system and search for the keyword

Notebook System Software.

NOTE:

The support.dell.com user interface may vary

depending on your selections.

• Software upgrades and troubleshooting hints —

Frequently asked questions, hot topics, and general

health of your computing environment

Dell Support Utility

The Dell Support Utility is an automated upgrade and

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support

Utility" on page 74.

• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop

Windows Help and Support Center

1

Click StartHelp and Support.

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

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