Optical drive problems, Hard drive problems – Dell Latitude D430 (Mid 2007) User Manual
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Troubleshooting
Optical drive problems
NOTE:
High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the
drive, CD, or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to an optical drive
C
LO SE
O TH E R
P R O G R A M S
— The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
T
U R N
O F F
S T A N D B Y
MO D E
I N
W
I N D O W S
B E F O R E
W RI T I N G
T O
A
CD/DVD-RW
D I S K
Mode" on page 31 or search for the keyword standby in the Windows Help and Support Center for information on
power management modes.
C
H A N G E
T H E
W RI T E
SP E E D
T O
A
S L O W E R
RAT E
— See the help files for your CD or DVD creation software.
If you cannot eject the optical drive tray
1 Ensure that the computer is turned off.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3 Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
A
L L O W
T H E
C O M PU T ER
T O
CO OL
BEF O RE
T U RN I N G
I T
O N
— A hot hard drive may prevent the operating system
from starting. Try allowing the computer to return to room temperature before turning it on.
R
U N
C
H E C K
D
I S K
—
For Windows XP:
1 Click Start→ My Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors→ Start.
For Windows Vista:
1 Click the Windows Vista Start button,
,
→Computer.
2 Right-click Local Disk C:.
3 Click Properties→ Tools→ Check Now.