Dell PowerVault DP600 User Manual
Page 76
76
Issue
Possible Cause
Resolution
because of a communication
error with the DPM Protection
Agent service on the specified
server.
configuratio
n
requirement
s on the
DPM
server.
• Internet
Protocol
Security
(IPSec)
configuratio
n.
• The RPC
server is
unavailable.
(http://go.microsoft.com/fwlink/?LinkId=918
53).
• IPSec may be configured to block
particular IP traffic, such as on a particular
port or to particular addresses. For
assistance in troubleshooting IPSec,
se
(http://go.microsoft.com/fwlink/?LinkId=508
85).
• See Microsoft Knowledge Base article
224370,
(http://go.microsoft.com/fwlink/?linkid=458
17).
Error 316: The agent
operation failed because the
DPM Protection Agent service
on the specified server did not
respond.
Incorrect
firewall
configuration
requirements
on the DPM
server.
For firewall configuration requirements, in the
DPM Operations Guide, s
(http://go.microsoft.com/fwlink/?LinkId=91853).
Error 319: The agent
operation failed because of a
communication error with the
DPM Agent Coordinator
service on the specified
server.
Incorrect
firewall
configuration
requirements
on the DPM
server.
For firewall configuration requirements, in the
DPM Operations Guide, s
(http://go.microsoft.com/fwlink/?LinkId=91853).
Error 324: The agent
operation failed because the
DPM Agent Coordinator
service on the specified
server did not respond.
Incorrect
firewall
configuration
requirements
on the DPM
server.
For firewall configuration requirements, in the
DPM Operations Guide, s
(http://go.microsoft.com/fwlink/?LinkId=91853).
Error 341:
Agent operation failed
because credentials provided
have insufficient privileges on
the specified server.
• The
account
used does
not have
sufficient
privileges
• Retry the operation with an account that
has administrator privileges on the
specified server.
• Verify that system times on the DPM
server and the server on which you are
installing the agent are synchronized with